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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Anthony Harper

July 7, 2023

5  out of  5 rating by Anthony Harper
"Outstanding service, always available and willing to help."

Rob's Reviews (The Foodie & I'll Try It!)

July 3, 2023

5  out of  5 rating by Rob's Reviews (The Foodie & I'll Try It!)
"Great staff!!! They are willing to assist with all your different insurance needs with a smile and great attitude!!!"

Christie Gatson

June 23, 2023

5  out of  5 rating by Christie Gatson
"The Krystal Brown is hands down the most informative and responsive agency. Thank you to Christina for getting me and my family the best quote and servicing 4 of our families policies."

Randy Turner

June 11, 2023

5  out of  5 rating by Randy Turner
"Awesome service explain everything in detail. I bundle my car and rental insurance and save alot on my rental compared to my other policies. I would truly recommend them. Customer service is top notch."

Adamia Davis

April 7, 2023

5  out of  5 rating by Adamia Davis
"The account representative Kristie was very professional knowledgeable and assertive to my needs. I told her what I wanted and she did exactly that! Fast and friendly service. I had such an positive experience. Thank you."

Eddie Walker

April 7, 2023

5  out of  5 rating by Eddie Walker
"They have a phenomenal staff and very good at communicating"

eric donald

April 7, 2023

5  out of  5 rating by eric donald
"Krystal is the best, anything I I need she gets it done quick fast and in a hurry."

Ciondria Hughes

April 7, 2023

5  out of  5 rating by Ciondria Hughes
"Kristie was very patient and answered all of my questions. She posed thoughtful questions and gave scenarios relavent to my situation to help me determine what was best for my family. It was obvious she is knowledgeable and loves what she does. I look forward to continuing to work with her in the future."

Alex boson

April 7, 2023

5  out of  5 rating by Alex boson
"I absolutely loved service. The representative was patient with me and truly listened to my needs."

Marcus Campbell

April 6, 2023

5  out of  5 rating by Marcus Campbell
"I don’t usually do surveys and reviews, but I had to make an exception for the representative at this agency. Leigh gives new meaning to professionalism, patience, courtesy, knowledge; I can go on and on. Thanks Leigh for selling me the coverage that I need and advising against what I didn’t need."

Ameril Fonza

March 21, 2023

5  out of  5 rating by Ameril Fonza
"I love how when I call with a concern they address it right then and solve my problems. The whole staff of Krystal Brown on Pleasant Run ROCK!!!"

Cristina Perez Aldama

February 9, 2023

5  out of  5 rating by Cristina Perez Aldama
"Great service and Kristie makes sure we have all our insurance needs."

Janetta Smith

February 9, 2023

5  out of  5 rating by Janetta Smith
"Krystal Brown and her staff is always ready and willing to help, regardless of the situation. They are never in a rush and always willing to answer questions and make me feel comfortable with my decisions."

Joyce Allen

February 8, 2023

5  out of  5 rating by Joyce Allen
"I have been a customer for State Farm Insurance for many years. They are the best insurance company to handle any situation that is happening in your home. I’m a rental now and I have an Insurance coverage with State Farm insurance for my car. I’m 82 years old now. I will and my family will have this Insurance. I also mentioned it to friends. ❤️"

Oliver Clayton

February 7, 2023

5  out of  5 rating by Oliver Clayton
"Loved my service from Leigh , she was absolutely fantastic. She always calls me back with updates and finds the answer to my questions. 1000 % recommend this office!"

Jacynthia Tillman

February 6, 2023

5  out of  5 rating by Jacynthia Tillman
"I love my experience with State Farm. They have excellent customer service and getting everything set up a breeze."

Ieasha L

December 6, 2022

5  out of  5 rating by Ieasha L
"After receiving a renewal with an increase of $150 I was immediately in search for a new insurance provider. The sales team was seamless from initial contact, setting up my policy, and following up to ensure I didn’t have any questions or concerns. I saved so much with bundling my homeowners insurance as well saving $166 a month overall which matters so much in these times. THANK YOU!!"

Danielle Taylor

November 24, 2022

5  out of  5 rating by Danielle Taylor
"Krystal was very professional when I called. She made switching my insurance to State Farm smooth. She was very personable. I definitely would recommend."

Vincent Johnson

November 21, 2022

1  out of  5 rating by Vincent Johnson
"My old policy went up unexpectedly so I shopped around to save some money. That savings didn't last long once the policy started. I have nothing but idiots since I started my policy. Everyone has always been professional and I appreciate that, but that's about it. Ive had price increases to my policy and inconsistent answers from almost everyone Ive spoken to there. Its been very frustrating and makes me wonder if it was worth saving a few dollars if I cant even seem to get my policy paid on specific date even when I call in to do it. I'm 5 months in on my 6 month policy and I'm still making calls every two weeks to verify info."

Elaine Flanagan

November 17, 2022

5  out of  5 rating by Elaine Flanagan
"Krystal was professional and started my automobile policy the same day. I will refer her to friends and relatives."

Ko'Reshia Woods

November 16, 2022

5  out of  5 rating by Ko'Reshia Woods
"Krystal Brown's office staff arr heaven sent. They (Christie and Leigh) are very professional, understanding and accommodating to you and your insurance needs. Additionally, they are prompt and knowledgeable on all insurance coverages and policies. I highly recommend them and I'm so excited to have switched to statefarm!"

Morgan Caraway

November 15, 2022

5  out of  5 rating by Morgan Caraway
"Great company and super friendly. Great prices in my opinion."

afford a bounce

November 11, 2022

5  out of  5 rating by afford a bounce
"I used to be insured through Geico. Went to get a quote with Stame Farm. The amount of money they help me to safe,it was mine blowing. I highly recommend they services. Thank you Leigh."

Carletta Thomas

November 8, 2022

5  out of  5 rating by Carletta Thomas
"I love the customer services. They are very helpful,professional and patient with me. Thank you all"

Paul Levin

November 2, 2022

5  out of  5 rating by Paul Levin
"Very helpful getting me the best deal possible. Wonderful customer service."