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State Farm® Insurance Agent Krystal Brown

4.7 out of 5 average rating (57 reviews) View Krystal Brown's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Cristina Perez Aldama

February 9, 2023

5  out of  5 rating by Cristina Perez Aldama
"Great service and Kristie makes sure we have all our insurance needs."

Janetta Smith

February 9, 2023

5  out of  5 rating by Janetta Smith
"Krystal Brown and her staff is always ready and willing to help, regardless of the situation. They are never in a rush and always willing to answer questions and make me feel comfortable with my decisions."

Joyce Allen

February 8, 2023

5  out of  5 rating by Joyce Allen
"I have been a customer for State Farm Insurance for many years. They are the best insurance company to handle any situation that is happening in your home. I’m a rental now and I have an Insurance coverage with State Farm insurance for my car. I’m 82 years old now. I will and my family will have this Insurance. I also mentioned it to friends. ❤️"

Oliver Clayton

February 7, 2023

5  out of  5 rating by Oliver Clayton
"Loved my service from Leigh , she was absolutely fantastic. She always calls me back with updates and finds the answer to my questions. 1000 % recommend this office!"

Jacynthia Tillman

February 6, 2023

5  out of  5 rating by Jacynthia Tillman
"I love my experience with State Farm. They have excellent customer service and getting everything set up a breeze."

Ieasha L

December 6, 2022

5  out of  5 rating by Ieasha L
"After receiving a renewal with an increase of $150 I was immediately in search for a new insurance provider. The sales team was seamless from initial contact, setting up my policy, and following up to ensure I didn’t have any questions or concerns. I saved so much with bundling my homeowners insurance as well saving $166 a month overall which matters so much in these times. THANK YOU!!"

Danielle Taylor

November 24, 2022

5  out of  5 rating by Danielle Taylor
"Krystal was very professional when I called. She made switching my insurance to State Farm smooth. She was very personable. I definitely would recommend."

Vincent Johnson

November 21, 2022

1  out of  5 rating by Vincent Johnson
"My old policy went up unexpectedly so I shopped around to save some money. That savings didn't last long once the policy started. I have nothing but idiots since I started my policy. Everyone has always been professional and I appreciate that, but that's about it. Ive had price increases to my policy and inconsistent answers from almost everyone Ive spoken to there. Its been very frustrating and makes me wonder if it was worth saving a few dollars if I cant even seem to get my policy paid on specific date even when I call in to do it. I'm 5 months in on my 6 month policy and I'm still making calls every two weeks to verify info."

Elaine Flanagan

November 17, 2022

5  out of  5 rating by Elaine Flanagan
"Krystal was professional and started my automobile policy the same day. I will refer her to friends and relatives."

Ko'Reshia Woods

November 16, 2022

5  out of  5 rating by Ko'Reshia Woods
"Krystal Brown's office staff arr heaven sent. They (Christie and Leigh) are very professional, understanding and accommodating to you and your insurance needs. Additionally, they are prompt and knowledgeable on all insurance coverages and policies. I highly recommend them and I'm so excited to have switched to statefarm!"

Morgan Caraway

November 15, 2022

5  out of  5 rating by Morgan Caraway
"Great company and super friendly. Great prices in my opinion."

afford a bounce

November 11, 2022

5  out of  5 rating by afford a bounce
"I used to be insured through Geico. Went to get a quote with Stame Farm. The amount of money they help me to safe,it was mine blowing. I highly recommend they services. Thank you Leigh."

Becky Barajas

November 9, 2022

5  out of  5 rating by Becky Barajas
"To be honest, the best customer and service experience with Ms. Krystal Brown and her staff. Thank you."

Carletta Thomas

November 8, 2022

5  out of  5 rating by Carletta Thomas
"I love the customer services. They are very helpful,professional and patient with me. Thank you all"

Paul Levin

November 2, 2022

5  out of  5 rating by Paul Levin
"Very helpful getting me the best deal possible. Wonderful customer service."

Demetrius Bentley

August 12, 2022

5  out of  5 rating by Demetrius Bentley
"I currently use Krystal Brown State Farm for my auto, life and homeowners insurance. Her and her team provide great service and I am happy to be a customer"

Louis Byron

July 11, 2022

5  out of  5 rating by Louis Byron
"I woke up one Sunday morning to find out my old insurance company went up on my premium a ridiculous amount so I instantly began shopping around.. I found Krystal Brown’s State Farm. I saved so much money! Customer service beyond excellent! Very easy transition! Absolutely love this office and State Farm! Thank you guys so much!"

Stoker Enterprises

July 6, 2022

5  out of  5 rating by Stoker Enterprises
"Very professional, kind, explains everything in detail, smooth process."

Jonathan Perez

May 17, 2022

5  out of  5 rating by Jonathan Perez
"Best Service an insurance has given me and my family from past experience they are 10/10!!!!"

Kristine Young

March 18, 2022

1  out of  5 rating by Kristine Young
"Switched to SF after 15 years with USAA because of price. Bought a new car and couldn't get them to return a call or email. I ended up getting someone on the phone after 2 days and it was nothing but problems. Took over 10 days for them to even enter my new coverage. Not sure if I'll stay with SF, but it won't be with this group if I do. UPDATED: Comments based on their response - They did speak with me after I called several times. When I called during business hours, it went to voicemail, which was never returned. When I called and asked why my coverage wasn't updated in the app, they told me it would take 2-3 days. It took 2 weeks. And when I asked to send a card for my new car until it updated in the app, they sent me a card for my old car. Nobody kept me apprised of any errors or delays. Emails went unanswered, but I got a response to this Google review in minutes and a birthday text."

melinda baker

March 20, 2021

5  out of  5 rating by melinda baker
"They always go above and beyond. I know anytime a situation arises such as me getting rearended or even having to call for a jump they will make sure that all my needs are met and even follow up."

Tyffanie Davis

January 7, 2021

5  out of  5 rating by Tyffanie Davis
"Nice people with very thorough work. Kristie D. always strives to get the best for her customers!"

Lisa Jackson

January 7, 2021

5  out of  5 rating by Lisa Jackson
"I’ve never had such a great all around experience with Ms. Kristie she was AMAZING!"

Grant Sons

January 7, 2021

5  out of  5 rating by Grant Sons
"Calvin & Krystal are the go to in state farm"

Young Turtle

January 7, 2021

5  out of  5 rating by Young Turtle
"Krystal is the best. She was very patient and very insightful. I hope she’s paid well because she definitely deserves it."